Welcome to Luv Kush Nursing Home. These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application, and online consultation services. By using our services, you agree to be bound by these Terms.
By accessing or using our online consultation platform, you confirm that:
You are at least 18 years old or are using the services under the supervision of a parent or legal guardian.
The information you provide is accurate and complete.
You agree to comply with these Terms and all applicable laws.
Our platform provides healthcare-related services, including but not limited to:
Online doctor consultations
Appointment scheduling
Digital prescriptions
Medical report sharing
The availability of services may vary depending on the doctor's schedule and applicable laws.
To access certain services, you may be required to create an account. You agree to:
Provide accurate and current information.
Keep your login credentials confidential.
Notify us immediately of any unauthorized access to your account.
Accept responsibility for all activities conducted under your account.
Appointments are subject to doctor availability.
Confirmation will be provided after successful booking.
Patients should join online consultations at the scheduled time.
Delays may occur due to medical emergencies or unforeseen circumstances.
Online consultations are intended for non-emergency medical advice and follow-up care.
Our online consultation services are not suitable for medical emergencies. If you are experiencing chest pain, difficulty breathing, severe bleeding, loss of consciousness, or any life-threatening condition, immediately contact your local emergency medical services or visit the nearest hospital.
Doctors may recommend an in-person consultation if they determine that a physical examination or additional testing is necessary.
Patients agree to:
Provide accurate medical history and symptoms.
Upload genuine medical reports and documents.
Follow medical advice responsibly.
Attend appointments on time.
Maintain respectful communication with healthcare professionals.
Providing false or misleading information may affect diagnosis and treatment.
Healthcare professionals using the platform will:
Provide consultation based on the information supplied.
Maintain patient confidentiality in accordance with applicable laws.
Issue prescriptions only when medically appropriate.
Recommend further investigations or in-person consultations when necessary.
Prescriptions issued through the platform:
Are intended only for the registered patient.
Should be used according to the doctor's instructions.
May be subject to legal restrictions for certain medications.
Do not guarantee medicine availability at any pharmacy.
Where applicable:
Consultation fees are displayed before booking.
Payments must be completed through approved payment methods.
Prices may change without prior notice.
Applicable taxes may be added where required by law.
Patients may cancel appointments according to the cancellation policy displayed during booking.
Refund eligibility depends on the timing of cancellation and the status of the consultation.
Missed appointments may not be eligible for refunds.
Refunds, where approved, will be processed using the original payment method.
Your personal and medical information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of your information as described therein.
All website content, including text, graphics, logos, software, images, and other materials, is the property of Luv Kush Nursing Home or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or exploit any content without prior written permission.
Users must not:
Provide false identity or medical information.
Misuse or interfere with the platform.
Attempt unauthorized access to systems or accounts.
Upload malicious software or harmful content.
Harass or abuse healthcare professionals or other users.
Use the platform for unlawful purposes.
Violation of these Terms may result in suspension or termination of access.
To the maximum extent permitted by law, Luv Kush Nursing Home shall not be liable for:
Delays caused by internet connectivity issues.
Technical failures beyond our reasonable control.
Inaccurate information provided by patients.
Medical outcomes resulting from incomplete or incorrect patient information.
Interruptions due to maintenance or unforeseen events.
Nothing in these Terms limits liability where such limitation is prohibited by law.
We strive to maintain uninterrupted access to our platform; however, we do not guarantee continuous availability. Services may be temporarily unavailable due to maintenance, upgrades, or technical issues.
We reserve the right to suspend or terminate user accounts that:
Violate these Terms.
Engage in fraudulent or abusive conduct.
Compromise the security or integrity of the platform.
Use the services for illegal activities.
We may update these Terms from time to time. Revised Terms will be published on our website with the updated effective date. Continued use of the platform after such updates constitutes acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts where Luv Kush Nursing Home is located, unless otherwise required by applicable law.
For questions regarding these Terms and Conditions, please contact:
[Hospital Name]
Address: https://lknhkota.com
Phone: +91-8104212233
Email: support@lknhkota.com
Address: Kunhadi K Patan Road 1 Keshav Nagar, Kota, Rajasthan 324008
By accessing or using our website, online consultation services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.